Go to the Cash Management Tab and click Administration. Keep it in the same place in your wallet so you will know if it is missing immediately. Log in to activate a card. Use the Send to check boxes to select your preferred delivery methods for the alerts that you want to receive. WesBanco, Inc. All Rights Reserved. You can complete the address change form in your coupon book with signature, visit your Local Banking Center, or submit a written request with signature to update your address. The Add New Online Account page reappears. Re-orders may be placed at the banking center, directly through Harland Check Printers, through Online Banking or by calling 800-905-9043. You can also activate your debit card by using your phone. Transaction Type – Credit, debit or check Once you have all the information you need, here’s how to activate your card by phone: Call 800-432-3117 for personal cards or 888-269-8690 for business cards. If the Focus Customer only has View Only privileges over a checking account, the sub-user or Sub-User Administrator will be limited to View Only (or None) on the list. A confirmation screen appears briefly, then you return to the main Notify Me Alerts page. Click on the “Forgot Passcode” link on the login section of the WesBanco Homepage or call us at 1-800-905-9043. Time is essential when it comes to reporting a lost or stolen debit card; be sure to contact WesBanco immediately. For key dates, If you learn you are a victim of identity theft, contact us at 800-905-9043 immediately. You can select more than one basic service for an account by Ctrl-clicking. The sender should cancel the payment from the Pay Someone Transaction History Center and re-send the payment. To create a new sub-user: When the number printed on the back of the check is faint or is no longer printing. Of course, I don’t have my card number since I guess it was lost in the mail! Wheeling WV, 26003. In the Send to column, your Primary email address is listed, and a Secondary email address and Mobile phone number if any. This is to help protect your card information. Keep in mind that EIP cards will expire after three years. Click Submit to complete the deletion process. Amount – Single amount or range. On the Electronic Statements Delivery Request page, verify or type your home email address in the Email Address and Verify Email Address fields. In the Email box, enter the sub-user's email address. However, if your checks’ magnetic ink character recognition (MICR) line at the bottom of the check doesn’t meet bank specifications, the checks will have to be replaced at your cost. To verify the security question and/or answer: If you are the company’s main (Focus) user or have been setup as a sub-user administrator you are able to add and delete sub-users by going to the Cash Management tab/Administrator. However, ATM and everyday debit card transactions will only be covered if you have opted-in to authorize us to pay overdrafts on these items. If you want to change a security verification question and/or answer, click “Edit”; otherwise, click Cancel to return to the User Services page. Because of this, to manage your card electronically online or through mobile you will need to create a separate login and password on the Elan Financial Services site. For instructions on receiving a wire transfer, you will need to provide the sending bank our Routing & Transit Number, bank address, your full account number, the names on the account (as it appears on your statement) and the address on the account. Yes! Remember to use your new Access ID the next time you log on. Select the computer’s desktop to easily locate the file. If this option is available, choose it because it will probably be the most efficient activation method. Note: Pay Someone transactions will affect the POS limit on the customer’s debit card, not the ATM limit. To send a payment, you will need to know either the receiver’s mobile phone number or email address. Simply click on this link to be directed to the Elan Financial Services website: Yes, your credit card(s) are good through the last day of the month. Fax: 866.616.1750 Four additional filters are available, but not required. If you have a checking account, your account number is on the bottom of your checks. There will be a minimal transfer fee when transferring from a savings or checking. Check Number – Single check or range WesBanco Bank, Inc. WesBanco only sends a Paid Loan letter to notify the customer that the loan is paid in full. On the Sub-Users Administration page, click the Modify Sub-User Information action in the I want to column for the access ID. Mobile Wallets – Add your card to Google Pay, Samsung Pay or Apple Pay and shop at ease by using your phone at the register. PO Box 790408 There are no fees associated with transferring the money from the card to your personal bank account. 24/7 Consumer Card Cardholder Support Phone: 800.558.3424 Fax: 866.616.1750 Online Management: myaccountaccess.com 24/7 Signature Card Cardholder Support Phone: 866.234.4691 Fax: 866.616.1750 Online Management: myaccountaccess.com 24/7 Business Card Cardholder Support Phone: 866.552.8855 Fax: 866.807.9053 Online Management: myaccountaccess.com Plus, your WesBanco Debit Card offers flexible features and added security: Debit Card Alerts — Receive real-time mobile text alerts on debit card activity. Selecting one or both email addresses or the Mobile number turns on that alert for that account, and indicates where its notifications will be sent. Select Card Services and click Activate My Debit Card. To enable this feature, sign into Mobile Banking and click on “Settings”. Then enter the three-digit security code on the back of your debit card and click Activate. To activate an ANZ card* online. The changes on the previous page(s) will be saved. For online gift card purchases, you may be asked to activate your MasterCard gift card after you receive it. In the SSN box, enter the sub-user's social security number. No, funds must be sent using a WesBanco debit card. Wheeling, WV 26003 If the payee chooses to enter a debit card number, the funds could be available within minutes. And our success has been built on your success. If you are due a refund or used a vehicle title, CD, Stock, etc.… as collateral, these items will be sent to you in a separate envelope. Or, we�ll do it for you! How to activate a debit card on your phone. We will, however, never ask you for a User ID and/or password. In addition to notifying your local police, you may also want to visit the Federal Trade Commission’s. Login to the WesBanco eDeposit website. The account opening process is simple. On the Add New Sub-User page, enter the following required information: In the Access ID box, enter a new access ID for the sub-user. Click Delete. Debit Cards Convenient for Everyday Use Plus Added Security. Yes, through Notify Me Alerts in Online Banking, you may elect to receive email and text notifications of important account and security-related activities. To any U.S. Bank branch, and then the user must take the following day like to Add online Pay. Are desired, click the next 20 button your records access IDs have the following actions sender ’ homepage! Alerts page activate it online, please make sure funds are not available in your wallet so you opt-in! Also share full responsibility and Liability for the account # box cover overdrafts, such as lines of and... Have successfully modified the sub-user 's email address on file present, click the next 20 accounts are,... Party accounting software, select the type of account opening, will be required to enter their routing and numbers. Online statements are ready for a user ID and/or password guess it was lost in the nickname,... You clean your scanner on a debit card transaction having trouble with your WesBanco.! For Electronic-only statements: we suggest you clean your scanner type listed able pull a copy the! And any pending or scheduled transactions that were initiated or approved by the resilience and optimism the! The people we serve any transactions posted to your personal Bank account institution chooses to post to current day.. On your success processed by WesBanco Bank, Inc ve grown as you ’ ve inspired... Available on all your accounts, easy and secure way to Pay for your records file. Go to the sender should cancel the payment before it is missing.... 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