Oncethey get in there you can transport it back in your suitcase! Element New York Times Square West Features, I stayed at this hotel last week for 6 nights. The pro's are the location, convenient if you want to be close to Times Square, the rooms are big and have a kitchenette and everything is super clean. My husband woke up with bites on his inner thigh. Amazing Service!! But don't worry, if you do not get a room with a view, just head up to the roof top deck and check it out. Beware: Times Square AMC Reportedly Has Bed Bugs. I will start this with - GREAT hotel, amazing people behind the desk, great location, across the street from Starbucks....it was a fabulous stay marred only by their unfortunate relationship with the parking lot across the street. The location is very central so we found cabs to Soho, the MET, and West Village all ran around $9-$11. COVID update: The Westin New York at Times Square has updated their hours and services. The location is a long city block away from Time Square in what I would all a "transitional" neighborhood. In the morning, they provide breakfast in the same manner. It seems bed bugs don’t just show up in beds. The staff are very friendly and helpful. Element New York Times Square West: BED BUGS!! Just watch the parking!! HOWEVER, the hotel exceeded by expectations in areas I didn't expect. Oncethey get in there you can transport it back in your suitcase! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please do reach out to me, as this situation does not sound familiar to any of our team members at the hotel. On the last night we noticed a tiny bug crawling on the pillow. Face Masks Required by Law. Prevented me … Understanding New York City hotels, I knew i was going to get a tiny room, the hotel would be crowded, and it would more expensive compared to the same hotel in any other city. WiFi and parking are free, and this hotel also features a restaurant. In the next 10 minutes we found 3 more crawling on the bed and then I checked behind the bed and saw at least a dozen more. 4/2009 We stayed at this hotel in the winter and were originally impressed with how clean it was. The room also has a safe and a mini kitchen! My partner and I stayed here for a week, and we really enjoyed it. Comfort Inn Times Square West: BED BUGS - See 1,143 traveller reviews, 304 candid photos, and great deals for New York City, NY, at Tripadvisor. A quick confirmation with pictures online confirmed that they were bedbugs. The heart of Times Square is infested with bed bugs. Review tags are currently only available for English language reviews. Taxes and fees that are shown are estimates only. Michelle C, Guest Relations Manager at Element New York Times Square West, responded to this review, Element New York Times Square West Features. The room was a big pro to me because of the kitchen as I was traveling with my baby. Great for getting a light snack or good enough to fill you up for the night. How to Avoid Bed Bugs. I killed it, threw the pillow on the floor and thought nothing more of it. Bed bugs are opportunistic creatures. - See 5,220 traveler reviews, 2,628 candid photos, and great deals for Element New York Times Square West at Tripadvisor. A hotel guest says he shot video of a bed bug infestation at an upscale New York hotel. It Clearly states on a sign that should you go over an hour (or 2), it will be an additional 20+ dollars. The room was comfortable (bed and bedding was to die for!) I would like to apologize about the coffee not always being refilled and I have forwarded your comments to the proper department head. The first time we had a corner suite which was amazing! We have learned this is not the case. Easily the most comfortable bed I've ever slept in! A very sad ending to an otherwise perfect stay in NYC - Element should consider taking this up with the parking company, as they are certainly one of the better hotels I have stayed at. You just head to the back lounge area and start having a good time. The seating area past the lobby is very well appointed, TV, computers, couches, bar stools, etc. The fact that the hotel is new, helped relive any "bed bug" worries I had as well. New York Governor Andrew Cuomo has signed an executive order requiring face masks to be worn in public . We never thought to check the sheets/mattress and believed bed bugs were only found in dirty hotels. The only downside about the room was that the air conditioner was very noisy, but we were just thankful to have it as we were there during a summer heat wave! The Manhattan at Times Square Hotel, New York City: See 11,635 traveller reviews, 3,983 candid photos, and great deals for The Manhattan at Times Square Hotel, ranked #381 of 507 hotels in New York City and rated 4 of 5 at Tripadvisor. Westin New York Times Square on 05/06/2009. The elevators going down were slow because they seem to stop at every floor, but that was mostly during the busiest hours of the day. Recommended tips after hotel check-in: 1. I killed it, threw the pillow on the floor and thought nothing more of it. We had no choice but to get RIPPED off as they would not bring out our car otherwise. Times square is not my favorite area but I stayed here because it was close enough to Javitz Center. Review tags are currently only available for English language reviews. What is worse is that I mentioned to Manuel the day before that we would be late, and he said NO Problem - we would have altered our plans to ensure we were within the 26 hour time limit had he said otherwise. Not a huge deal, but we would have booked 10 to 15 rooms for 4 days. A quick confirmation with pictures online confirmed that they were bedbugs. Hello MiamiNYC422,We appreciate your recent comments and feedback on Tripadvisor. Apparently it's an all natural spray that is super metal and stabs holes in bed bugs bodies. They provide a benefit in that the $40 fee for 24 hours is extended to 26 hours for hotel guests. I liked the free coffee and tea but it was not refilled. We booked a City View Room and wound up on the top floor with a great view of the City, and we could easily walk up one flight of stairs to the roof top patio for a perfect view of the sunset.Heard the odd complaint about the elevators as their are only 3, and 40 floors to cover. 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Kennedy Intl Airport, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 5 websites, DoubleTree by Hilton Hotel New York Times Square West, We compared the lowest prices from 4 websites. We would recommend it to family and friends. We called downstairs and they switched us at 1am (no help from any bellhops), Ask LarryApp about Element New York Times Square West, Clean, free full breakfast, central location, Ask Kaismama about Element New York Times Square West, Ask helga2107 about Element New York Times Square West, Ask Mahgninn about Element New York Times Square West. The included breakfast was very convenient but busy after about 8am, so we often went down around 7 to miss the rush.Staff were friendly and couldn't do enough for us. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. If you decide to come back to NYC please give us another opportunity. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Call for Immediate Attention (832)756-PEST (7378) Bed Bugs. Check around the edges of the box springs. This location is a block and a half away from Times Square, … I am itching like crazy. 0. I recently stayed at the W Hotel Times Square NYC for one night on April 27, 2019. Check under the box spring. I have stayed in many places in NYC from personal and business trips, so I feel pretty confident that this is one of the cleanest places I have stayed. This is the version of our website addressed to speakers of English in the United States. Element New York Times Square West: Bed bugs! Whenever you come back to NYC please come back and stay with us!.Best,Michelle C, This is the version of our website addressed to speakers of English in the United States. As a result, Element Times Square now requires all guests, vendors, and visitors to wear a mask in all public areas of the hotel. A 25-screen movie theater in New York's bustling Times Square is the latest city business to shut down temporarily as it battles a bedbug infestation. After staying there I noticed I had welts all over my abdomen, arm, side and leg. Four Points by Sheraton Midtown - Times Square Bed Bug Reports. View deals for Millennium Premier New York Times Square, including fully refundable rates with free cancellation. They were crawling on the wall. 545 reviews of The Westin New York at Times Square "I've stayed at the Westin Times Square twice now and both times have had great experiences. Pick up the mattresses in the rooms and look under it. Location-wise the hotel was good, as we walked everywhere. Got bed bug bites from staying at the hotel! Did You Know? Michael W, Assistant General Manager at Element New York Times Square West, responded to this review. We were truly amazed,everyting surpassed our expectations, rooms very comfy and attractive, nice to have a kitchenette, staff very attentive and pointed us in the right directions re speciality stores, restaurants, whatever.I have promised my family to return and I willKristbjörg Reykjavik. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2. The service staff was very accommodating, warm and friendly. Times Square is minutes away. I really like this hotel. Good morning - Please email me directly at Michael.Williams@elementtimessquare.com to address your specific concerns. Ask Jessica K about Element New York Times Square West, Hotels near Element New York Times Square West, Pet Friendly Hotels in Financial District, Hotels near Black Angels over Tuskegee at The Actor's Temple, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near Times Square – 42nd St Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near Lexington Ave / 53rd St Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY, We compared the lowest prices from 12 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 9 websites. These guys get their name exactly how you think they got their name. Overall, we had a fantastic stay at Element and would highly recommend it. - See 5,219 traveler reviews, 2,628 candid photos, and great deals for Element New York Times Square West at Tripadvisor. We called downstairs and they switched us at 1am (no help from any bellhops)When we checked out 6 hours later they told us that they did a test and they were not bedbugs, (I dont know how they did the test so fast) so they refused to refund us anything and gave a measly amount of points. Comment . We do these annual city hops every year, a mixture of culture, shopping and sightseeing. It is easier to spot them on a light colored surface. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Anyways we got home and about 36 hours later my body is now COVERED in bites. I would definitely choose this over the Four Points a block away. The hotel room was infested with bed bugs. We were over by a few minutes, but instead of being charged the $20, we were charged another $40 ($80 total)!!!! There's no hassle of checking to make sure you deserve to be there. Element Times Square is a sleek, modern high rise featuring 411 newly renovated suites, fully equipped in-room kitchens, Heavenly® beds by Westin, spa inspired bathrooms, and Pharmacopia all-natural personal care amenities. Just experienced bed bugs at a hotel near the Chicago O’Hare Airport for the first time in my life. Amazing. I stayed at this hotel last week for 6 nights. Experience Times Square from the center of it all. Truly would recommend this hotel. Greetings Kim S,Thank you so much for your recent comments on Tripadvisor. 212-391-0088 114 W 40th St New York NY 10018. I'm kind of confused about the hype around this hotel. AMC 25 Movie Theater: After getting several complaints, the movie palace shut it’s doors Tuesday night. They were everywhere and every size … except for full adult bugs. 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